How Can We Help?
Owned and operated by Haywood Consulting Solutions, we are happy to answer questions about ice machines, pergolas, pool tables, sound bars, and more.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Larger items like pergolas, pool tables, and ice machines may vary slightly depending on your location within the Continental U.S.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and carrier link. You can use that link to follow your shipment from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. If something is not the right fit for your space, please refer to our Return Policy page for full details on how to start a return.
Can I exchange an item for a different model or size?
We are happy to help with exchanges within our 30-Day Returns window. Contact us with your order number and the item you would like instead, and we will walk you through the process.
Do your pool tables come fully assembled?
Pool tables ship unassembled and include detailed instructions for at-home setup. We recommend two or more people for assembly, and most customers complete the process in a few hours with basic tools.
What size pergola or ice machine is right for my space?
Each product listing includes detailed dimensions and specifications. If you are still unsure, send us a message with your space measurements and intended use, and we can recommend the best option for your setup.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
30-Day Returns
Not the right fit for your home entertainment space? Our return policy has you covered.
