How Can We Help?
Owned and operated by Haywood Consulting Solutions, we are happy to assist with any question about your order or our products.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive an email with tracking information. You can use that tracking number to follow your shipment from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. Please visit our Return Policy page for full details on how to start a return and what qualifies.
Can I exchange an item for a different model?
Exchanges are handled through our returns process. Start a return for the original item and place a new order for the model you prefer. Check our Return Policy for specifics.
How do I choose the right size pool table or shuffleboard table for my space?
We recommend measuring your room and allowing enough clearance around the table for comfortable play and cue movement. Our product descriptions include detailed dimensions to help you plan your game room layout.
What materials are your pergolas made from?
Material details vary by model and are listed on each product page. We carry pergolas designed with weather-resistant construction suited for backyard and patio environments so you can enjoy outdoor entertaining season after season.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Timely Responses
Our team aims to answer every inquiry within one business day so you can plan with confidence.
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Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI) with no order minimum required.
30-Day Returns
Not the right fit for your game room or backyard? Our 30-Day Returns policy has you covered.
